Return and Refund Policy

Ejosson Packaging supplies packaging products and customized packaging solutions to business customers worldwide.

Returns and Refunds

Returns, refunds, replacements, and other remedies are handled according to the terms agreed upon in the applicable quotation, purchase order, sales contract, or other written agreement between Ejosson Packaging and the customer.

Customers should inspect products upon receipt and notify Ejosson Packaging promptly of any apparent damage, shortage, or quality issue, providing relevant order details and supporting evidence where appropriate.

All return requests must be reviewed and authorized by Ejosson Packaging before products are shipped back. Please contact us before arranging any return.

The applicable resolution, return arrangements, and allocation of related costs will be determined according to the agreed order terms and applicable law.

For assistance, please contact Ejosson Packaging and provide the relevant order or quotation reference.